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Home»Web 3»Phunware Demonstrates AI-Enabled Guest Intelligence Platform Enhancements at HITEC North America 2026
Web 3

Phunware Demonstrates AI-Enabled Guest Intelligence Platform Enhancements at HITEC North America 2026

2026-06-11No Comments6 Mins Read
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Company appoints industry veteran and former FLYR Hospitality Executive Brent McMahan as Senior Director of Sales

Management and new Senior Director of Sales to Preview Innovative Location-Aware Intelligence Capabilities Designed to Increase Guest Engagement and Ancillary Revenue

AUSTIN, Texas, June 11, 2026 (GLOBE NEWSWIRE) — Phunware, Inc. (“Phunware” or the “Company”) (NASDAQ: PHUN), a mobile-first enterprise guest intelligence platform company delivering location-aware guest intelligence and AI-enabled guest engagement tools, today announced it will exhibit at The technology fair and conference for the hospitality sector (“HITEC”) North America 2026 in San Antonio, Texas on June 15 – 18, 2026. HITEC is the world’s largest, longest-running hospitality technology conference.

In conjunction with the conference, the company announced the appointment of Brent McMahan, a hospitality technology veteran previously with FLYR Hospitality, as Senior Director of Sales and previewed upcoming enhancements to its Guest Intelligence Platform, designed to increase ancillary revenue for hospitality customers.

About Brent

Brent McMahan brings more than a decade of experience in hospitality technology, most recently at FLYR Hospitality, where he led company sales efforts focused on helping hotels and hospitality groups optimize commercial strategy through AI-driven commercial solutions. His background in hospitality operations, revenue strategy and enterprise software closely aligns with Phunware’s focus on expanding its Guest Intelligence Platform to independent luxury resorts, full-service hotels and hotel management groups.

“Brent joins Phunware at an important time as we expand our sales efforts in the hospitality industry and continue to bring more AI-enabled, location-aware capabilities to market,” said Dmitry Kroshka, Chief Executive Officer of Phunware. “His experience at the intersection of hospitality operations, revenue strategy and technology gives him a clear understanding of the challenges our clients face and the results they are trying to achieve. We are excited to welcome Brent to the team and look forward to his contributions as we deepen our relationships in the hospitality industry.”

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“What drew me to Phunware is the quality of the platform and the clarity of the vision,” said Brent McMahan, Phunware Senior Director of Sales. “Hospitality operators are under intense pressure to deliver more personalized, seamless guest experiences while identifying new ways to grow revenue. Phunware’s mobile-first approach is built to address both priorities by helping properties better understand and serve their guests during their stay. I’m excited to work with properties that are ready to use technology to better serve their guests and improve their bottom lines.”

HITEC North America 2026
Date: June 15 – 18, 2026
Location: Henry B. González Convention Center in San Antonio, Texas
Participants: CEO Dmitry Kroshka and senior sales director Brent McMahan
Format: The company will offer live demonstrations of its Guest Intelligence Platform, including three key capabilities:

AI Concierge: deployed and measurable for guest engagement

  • Phunware’s AI Concierge module, which launched in January 2026, is driving strong engagement results across all resident offices. App engagement with the AI ​​Concierge feature is approximately 40% above internal forecasts, demonstrating guest adoption of the conversational, location-aware experience. Integrated with Phunware’s proprietary blue-dot wayfinding, on-site maps and points of interest, AI Concierge provides guests with a natural language interface for navigating the property and discovering amenities, reducing front desk questions and increasing guest engagement during the stay.

AI route builder – demonstration on the stand

  • Phunware’s AI Itinerary Builder, an agentic planning feature designed to help guests organize their on-site activities and experiences. The Itinerary Builder provides personalized recommendations for dining, spa, recreation and resort experiences, creating new opportunities for additional revenue generation. The feature is designed to increase resort spend for resort operators while significantly improving the guest scheduling experience.

Location-aware data layer – coming soon

  • Phunware’s upcoming Location-Aware Data Layer, which integrates both AI Concierge and the AI ​​Itinerary Builder to provide real-time behavioral information throughout the guest journey. By understanding where guests travel on property and where they ultimately book amenities and activities, operators gain insight into which amenities, locations and experiences drive guest engagement and revenue generation. This capability creates a new class of operational intelligence for resort and hotel operators: the ability to connect digital guest interactions to on-site revenue in real time.
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“HITEC is the premier event for hospitality technology, and we are arriving with significant momentum,” said Dmitry Kroshka, Chief Executive Officer of Phunware. “AI Concierge is live, performing well above expectations and demonstrating that guests want an intelligent, location-aware companion during their stay. The Itinerary Builder and our upcoming Location-Aware Data Layer expand on that foundation by helping operators better understand guest behavior, personalize experiences and drive additional revenue. We look forward to showing the industry what that looks like.”

About Phunware

Phunware, Inc. (NASDAQ: PHUN) is an enterprise software company specializing in mobile app solutions for hospitality, healthcare and other major real estate-related customers, with integrated intelligent capabilities. We provide companies with the tools to create, deploy and manage custom mobile applications, analytics, digital advertising and location-based services. Phunware transforms mobile engagement by delivering scalable, personalized and data-driven mobile app experiences.

Phunware’s mission is to achieve unparalleled connectivity and revenue generation through the widespread adoption of Phunware’s mobile technologies, leveraging brands, consumers, partners and market participants. Phunware is poised to expand its audience for software products and services through new generative AI products and product enhancements in development, leverage and monetize its patents and other intellectual property, and focus on serving its enterprise customers and partners.

For more information about Phunware, please visit http://www.phunware.com.

Safe Harbor/Forward-Looking Statements

This press release contains forward-looking statements. All statements other than statements of historical fact in this press release, including statements regarding our future results of operations and financial position, business strategy and plans, our objectives for future operations, the development and commercial rollout of our Product 2.0 strategy and Guest Intelligence Platform, the performance and adoption of our AI Concierge, AI Itinerary Builder and Location-Aware Data Layer capabilities, the expansion of our product offerings into adjacent end markets and the timing of upcoming investor and industry events, are forward-looking statements. The words “anticipate,” “believe,” “continue,” “may,” “estimate,” “expect,” “intend,” “may,” “could,” “plan,” “possible,” “potential,” “predict,” “project,” “should,” “will” and similar expressions are intended to identify forward-looking statements.

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The forward-looking statements in this press release are based on our current expectations and beliefs regarding future developments and their potential effects on us. These forward-looking statements involve risks, uncertainties and other assumptions that could cause actual results to differ materially from those expressed or implied. These risks and uncertainties include, but are not limited to, the factors described under the heading “Risk Factors” in our filings with the SEC. We undertake no obligation to update any forward-looking statements.

By their nature, forward-looking statements involve risks and uncertainties. We caution you that forward-looking statements are not guarantees of future performance and that our actual results may differ materially from those expressed or implied by these forward-looking statements.

Investor Relations Contact:
Chris Tyson, executive vice president
MZ Group – MZ North America
949-491-8235
PHUN@mzgroup.us
http://www.mzgroup.us

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