Press release
Atos positioned as a leader in the ISG Provider Lens™ for Intelligent Automation Services, Europe
Paris, France – April 7, 2026 – Atos, a global leader in AI-driven digital transformation, today announced that it has been named a Leader in Intelligent Automation Services in Europe by Information Services Group (ISG), a leading global research and consultancy firm.
In this comprehensive evaluation, ISG analyzed more than 35 global providers, with Atos achieving a leading leadership position in all three rating quadrants in Europe.
ISG’s analysis evaluates vendors based on their ability to deliver end-to-end automation capabilities that combine technology, consulting expertise and measurable business results. Their rating measures how strong a provider is in core automation technologies such as RPA, AI and process intelligence, while also assessing how well these capabilities are integrated into broader consulting, implementation and managed service offerings.
The evaluation also takes into account the provider’s ability to innovate with emerging tools, tailor solutions for specific industries, and scale delivery through talent and global business models. At the same time, it places significant emphasis on the value delivered to customers, including efficiency gains, cost savings and overall return on investment, effectively measuring not only technical capabilities but also real-world impact.
Atos was praised for its IP-based approach to intelligent automation, anchored by its Atos Polaris AI platform, which brings together agentic AI and generative AI in a unified, highly flexible environment. The platform’s ability to work with multiple leading LLMs and support a wide range of pre-configured and customizable AI agents enables rapid innovation and practical, role-based deployment across all business functions. This power is amplified by the deep infusion of agentic AI into the AIOps suite, which delivers advanced capabilities such as self-healing systems, predictive operations and automated recovery that significantly improve operational efficiency and service performance.
Complementing this, Atos was praised for its highly interoperable ecosystem with strong customer delivery and industry alignment, its ability to seamlessly integrate with leading enterprise and IT service management tools, while its extensive partner network ensures customers benefit from best-in-class solutions. Backed by a proven track record of delivering measurable results for large enterprises, Atos was highlighted for distinguishing itself through a persona-based approach, advanced change management practices and design thinking-led innovation frameworks that accelerate transformation and improve user experience across multiple industries.
“Atos is proud to be recognized by ISG as a European leader in intelligent automation services. Our IP-based approach to innovation, anchored by the Atos Polaris AI platform, brings together agentic and generative AI to deliver scalable, flexible automation that helps customers accelerate transformation and improve performance. Combined with our strong focus on human-machine collaboration and design-based innovation, Atos is well positioned to deliver intelligent automation that drives measurable business value for our customers.” Leon Gilbert, Executive Vice President, Digital Applications & Smart Platforms, Atos
“The Atos Polaris AI platform represents a major step forward in unifying agentic AI and GenAI capabilities for the enterprise. This, combined with its extensive ecosystem of automation and third-party technology providers, makes it a leader in intelligent automation services in Europe.” Mark Purdy, Chief Analyst, ISG.
For the full report, please visit the website special section on the Atos website
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About Atos Group
Atos group is a global leader in digital transformation with c. 61,000 employees and an annual turnover of c. €7.2 billion (pro forma for the sale of Advanced Computing activities), active in 61 countries under two brands: Atos for services and Eviden for products and systems. Atos Group, Europe’s number one in cybersecurity and cloud, is committed to a secure and low-carbon future, offering tailor-made, AI-powered, end-to-end solutions for all sectors. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris.
The goal of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Around the world, the Group enables its customers and employees, and members of societies in general, to live, work and develop sustainably, in a secure information space.
Press Contact
Laurent Massicot | laurent.massicot@atos.net |
