Close Menu
  • News
    • Bitcoin
    • Altcoins
    • DeFi
    • Market Cap
  • Blockchain
  • Web 3
    • NFT
    • Metaverse
  • Regulation
  • Analysis
  • Learn
  • Blog
  • Contact
    • Tech7685@gmail.com
What's Hot

Data tips on chains Bitcoin to peak at $ 120,000

2025-05-18

Chainware and Karatdao work together to redefine security and identity in chains

2025-05-18

Mastermind Behind Sec Sim -exchange schedule sentenced to 14 months in prison for manipulating Bitcoin price

2025-05-18
Facebook X (Twitter) Instagram
  • Contact
  • Terms & Conditions
  • Privacy Policy
  • DMCA
  • Advertise
  • Free.cc (Free Crypto)
Facebook X (Twitter) Instagram
Bitcoin Platform – Bitcoin | Altcoins | Blockchain | News Stories Updated Daily
  • News
    • Bitcoin
    • Altcoins
    • DeFi
    • Market Cap
  • Blockchain

    Chainware and Karatdao work together to redefine security and identity in chains

    2025-05-18

    Declan Hannon about how Aurora Labs makes blockchain accessible to everyone

    2025-05-18

    Ailayer forges Alliance with Gaea to create a decentralized AI-driven metaverse

    2025-05-18

    Space and time, Nvidia, publishes Sub-Second ZK Prover for SQL

    2025-05-18

    Interview with Nieuwe Lukso Coo

    2025-05-18
  • Web 3
    • NFT
    • Metaverse
  • Regulation

    Mastermind Behind Sec Sim -exchange schedule sentenced to 14 months in prison for manipulating Bitcoin price

    2025-05-18

    Capital One pays $ 425,000,000 to customers after they have reportedly cheated customers from a higher return on bank balance

    2025-05-18

    Myth or reality? Mica and its real impact on the market that dissolve common misconceptions

    2025-05-18

    Judge denies joint bid from Ripple and the SEC to end their long -term legal battle to end XRP

    2025-05-17

    A dozen new defendants who were sued in the alleged Rico -entry, connected to $ 263,000,000 crypto theft

    2025-05-17
  • Analysis

    The American stock market now looks more favorable than pre-trade war, according to Tom Lee from Fundstrat-Dit why is why

    2025-05-18

    Analyst who mentioned XRP price mark at $ 0.5 says that the increase in this level is coming

    2025-05-17

    Michael Burry van Big Short abruptly sells one ‘recession-proof’ assets

    2025-05-17

    $ 40 billion in XRP on the road – where are they going?

    2025-05-17

    Bitcoin who sees heavy accumulation on Coinbase and Binance, says analysis company Glassnode – here is the prospects

    2025-05-17
  • Learn

    Types of Blockchain Layers Explained: Layer 0, Layer 1, Layer 2 and Layer 3

    2025-05-16

    Token vs. Coin: Key Differences You Must Know as a Beginner

    2025-05-15

    Inside Changelly: 10 years of steadfast support and compliance

    2025-05-15

    What Is Proof-of-Work (PoW)?

    2025-05-12

    What Is Proof-of-Authority (PoA)?

    2025-05-09
  • Blog
  • Contact
    • Tech7685@gmail.com
Bitcoin Platform – Bitcoin | Altcoins | Blockchain | News Stories Updated Daily
Home»Web 3»The majority of FSI clients are familiar with crypto, to a lesser extent with AI
Web 3

The majority of FSI clients are familiar with crypto, to a lesser extent with AI

2023-07-07No Comments3 Mins Read
Share
Facebook Twitter LinkedIn Pinterest Email
Upland: Berlin is here!

A 2023 H1 survey from Salesforce, which included 6,058 financial services company (FSIs) customers worldwide, provided key insights into sentiment around artificial intelligence (AI), cryptocurrency, and the digital shift in financial services.

According to the Salesforce Financial Services reportthe survey was conducted from March 7 to April 12, 2023 and included respondents from 12 countries across five continents.

Interest in crypto from FSI clients.

A notable finding is that 61% of customers have researched or plan to explore cryptocurrency, indicating a growing interest in digital currencies. Despite two-thirds of customers expressing interest in digital currencies, only 29% of their financial institutions have desired digital currency services on blockchain.

crypto interest
Source: Sales Force

This could underline a perceived gap in current FSI offerings, an discomfort with the emerging technology, or perhaps an indication that there is a real need for self-preservation, as the report found that 60% of customers are comfortable with cryptocurrency.

The survey also found that 31% of clients have done research and 30% plan to explore portfolio diversification, including crypto as an asset class. Despite the volatility, this data suggests a growing curiosity and acceptance of crypto as a valid part of a diversified portfolio.

AI improves financial services.

Generative AI has become a hot topic, with consumers revealing uncertainty about trust in AI, especially financial services chatbots powered by generative AI. This leaves room for potential improvement in the integration and intelligence of chatbots, which the report says are currently a significant area of ​​digital friction.

Only 21% of respondents fully trust AI chatbots, while 56% were neutral. To give context to this data, many experiences will be based on older AI models rather than breakthrough LLMs, such as the GPT-4 API, which was recently released to all customers. With the arrival of the next wave of chatbots, it will be interesting to see if this metric improves and customers gain more confidence in chatbots powered by the latest generative AI technology.

See also  One step forward, two steps back for Web3 Social Media
ai insecure customers
Source: Sales Force

The survey also raised expectations that AI could improve financial transactions, with a significant portion (46%) of respondents optimistic about AI’s time-saving potential. However, 40% disagreed or disagreed with this sentiment, indicating that more work is needed to establish the consumer benefits of AI.

Overall, the Salesforce report provides a snapshot of the changing financial services landscape, with consumers showing a growing interest in blockchain technologies, cryptocurrency and AI. It underscores the challenges and opportunities faced by FSIs as they navigate the cutting edge of emerging technologies.

The majority of respondents were millennials, making up 43% of the respondents, followed by Gen X at 25%, Generation Boomers at 20%, and Gen Z at 12%.

Source link

clients Crypto extent familiar FSI Lesser majority
Share. Facebook Twitter Pinterest LinkedIn Tumblr Email

Related Posts

Weekly winners and losers of Crypto Market – XCN, WIF, PI, op

2025-05-18

Will Crypto pump or dump this weekend? Analyst reveals Top Altcoin for 3x profits

2025-05-18

A dozen new defendants who were sued in the alleged Rico -entry, connected to $ 263,000,000 crypto theft

2025-05-17

Complating digital assets win the long game in Crypto

2025-05-17
Add A Comment
Leave A Reply Cancel Reply

Top Posts

Public Needs to Know Blockchain Use Cases, AI Needs Regulation Now – Andrew Yang

2023-11-19

Solana flips BNB to become the fourth largest cryptocurrency, Ethereum is next

2023-12-22

Crypto.com suspends US institutional service as SEC investigation intensifies

2023-06-09
Editors Picks

FDIC says that banks can undertake crypto activities without prior approval

2025-03-28

Our Hairbrain Theory That Could Increase BTC Adoption

2023-06-10

Bitcoin’s road to $ 3 trillion market capitalization may be shorter than expected – here is why

2025-02-01

NFT artist draws attention to Maui wildfires with new collection

2023-08-22

Our mission is to develop a community of people who try to make financially sound decisions. The website strives to educate individuals in making wise choices about Cryptocurrencies, Defi, NFT, Metaverse and more.

We're social. Connect with us:

Facebook X (Twitter) Instagram Pinterest YouTube
Top Insights

Data tips on chains Bitcoin to peak at $ 120,000

Chainware and Karatdao work together to redefine security and identity in chains

Mastermind Behind Sec Sim -exchange schedule sentenced to 14 months in prison for manipulating Bitcoin price

Get Informed

Subscribe to Updates

Get the latest news and Update from Bitcoin Platform about Crypto, Metaverse, NFT and more.

  • Contact
  • Terms & Conditions
  • Privacy Policy
  • DMCA
  • Advertise
  • Free.cc (Free Crypto)
© 2025 Bitcoinplatform.com - All rights reserved.

Type above and press Enter to search. Press Esc to cancel.

  • bitcoinBitcoin(BTC)$104,852.091.50%
  • ethereumEthereum(ETH)$2,419.85-2.46%
  • tetherTether USDt(USDT)$1.00-0.01%
  • rippleXRP(XRP)$2.380.97%
  • binancecoinBNB(BNB)$644.000.36%
  • solanaSolana(SOL)$166.910.00%
  • usd-coinUSDC(USDC)$1.000.01%
  • dogecoinDogecoin(DOGE)$0.2252644.30%
  • cardanoCardano(ADA)$0.74-0.05%
  • tronTRON(TRX)$0.263106-2.69%
  • suiSui(SUI)$3.790.43%
  • chainlinkChainlink(LINK)$15.380.36%
  • avalanche-2Avalanche(AVAX)$22.290.26%
  • stellarStellar(XLM)$0.2876700.18%
  • hyperliquidHyperliquid(HYPE)$26.270.29%
  • shiba-inuShiba Inu(SHIB)$0.0000152.62%
  • hedera-hashgraphHedera(HBAR)$0.1935721.02%
  • unus-sed-leoUNUS SED LEO(LEO)$8.73-2.37%
  • bitcoin-cashBitcoin Cash(BCH)$398.150.95%
  • the-open-networkToncoin(TON)$3.07-0.11%
  • litecoinLitecoin(LTC)$98.652.12%
  • polkadotPolkadot(DOT)$4.640.54%
  • moneroMonero(XMR)$339.560.91%
  • bitget-tokenBitget Token(BGB)$5.174.29%
  • pepePepe(PEPE)$0.0000137.88%
  • daiDai(DAI)$1.00-0.03%
  • piPi(PI)$0.745.69%
  • ethena-usdeEthena USDe(USDE)$1.00-0.02%
  • uniswapUniswap(UNI)$5.892.70%
  • bittensorBittensor(TAO)$413.82-1.66%
  • aaveAave(AAVE)$222.410.01%
  • nearNEAR Protocol(NEAR)$2.741.87%
  • aptosAptos(APT)$5.06-0.20%
  • okbOKB(OKB)$52.70-0.97%
  • ondo-financeOndo(ONDO)$0.930.73%
  • kaspaKaspa(KAS)$0.1093150.12%
  • ethereum-classicEthereum Classic(ETC)$18.160.12%
  • internet-computerInternet Computer(ICP)$5.160.06%
  • gatechain-tokenGateToken(GT)$21.610.00%
  • crypto-com-chainCronos(CRO)$0.097455-0.42%
  • official-trumpOFFICIAL TRUMP(TRUMP)$12.861.10%
  • mantleMantle(MNT)$0.731.11%
  • polygon-ecosystem-tokenPOL (prev. MATIC)(POL)$0.2356691.37%
  • vechainVeChain(VET)$0.0282321.64%
  • render-tokenRender(RENDER)$4.54-0.05%
  • ethenaEthena(ENA)$0.3742076.36%
  • usd1World Liberty Financial USD(USD1)$1.000.01%
  • algorandAlgorand(ALGO)$0.2215632.55%
  • filecoinFilecoin(FIL)$2.831.53%
  • cosmosCosmos(ATOM)$4.842.40%
  • bitcoinBitcoin(BTC)$104,852.091.50%
  • ethereumEthereum(ETH)$2,419.85-2.46%
  • tetherTether USDt(USDT)$1.00-0.01%
  • rippleXRP(XRP)$2.380.97%
  • binancecoinBNB(BNB)$644.000.36%
  • solanaSolana(SOL)$166.910.00%
  • usd-coinUSDC(USDC)$1.000.01%
  • dogecoinDogecoin(DOGE)$0.2252644.30%
  • cardanoCardano(ADA)$0.74-0.05%
  • tronTRON(TRX)$0.263106-2.69%
  • suiSui(SUI)$3.790.43%
  • chainlinkChainlink(LINK)$15.380.36%
  • avalanche-2Avalanche(AVAX)$22.290.26%
  • stellarStellar(XLM)$0.2876700.18%
  • hyperliquidHyperliquid(HYPE)$26.270.29%
  • shiba-inuShiba Inu(SHIB)$0.0000152.62%
  • hedera-hashgraphHedera(HBAR)$0.1935721.02%
  • unus-sed-leoUNUS SED LEO(LEO)$8.73-2.37%
  • bitcoin-cashBitcoin Cash(BCH)$398.150.95%
  • the-open-networkToncoin(TON)$3.07-0.11%
  • litecoinLitecoin(LTC)$98.652.12%
  • polkadotPolkadot(DOT)$4.640.54%
  • moneroMonero(XMR)$339.560.91%
  • bitget-tokenBitget Token(BGB)$5.174.29%
  • pepePepe(PEPE)$0.0000137.88%
  • daiDai(DAI)$1.00-0.03%
  • piPi(PI)$0.745.69%
  • ethena-usdeEthena USDe(USDE)$1.00-0.02%
  • uniswapUniswap(UNI)$5.892.70%
  • bittensorBittensor(TAO)$413.82-1.66%
  • aaveAave(AAVE)$222.410.01%
  • nearNEAR Protocol(NEAR)$2.741.87%
  • aptosAptos(APT)$5.06-0.20%
  • okbOKB(OKB)$52.70-0.97%
  • ondo-financeOndo(ONDO)$0.930.73%
  • kaspaKaspa(KAS)$0.1093150.12%
  • ethereum-classicEthereum Classic(ETC)$18.160.12%
  • internet-computerInternet Computer(ICP)$5.160.06%
  • gatechain-tokenGateToken(GT)$21.610.00%
  • crypto-com-chainCronos(CRO)$0.097455-0.42%
  • official-trumpOFFICIAL TRUMP(TRUMP)$12.861.10%
  • mantleMantle(MNT)$0.731.11%
  • polygon-ecosystem-tokenPOL (prev. MATIC)(POL)$0.2356691.37%
  • vechainVeChain(VET)$0.0282321.64%
  • render-tokenRender(RENDER)$4.54-0.05%
  • ethenaEthena(ENA)$0.3742076.36%
  • usd1World Liberty Financial USD(USD1)$1.000.01%
  • algorandAlgorand(ALGO)$0.2215632.55%
  • filecoinFilecoin(FIL)$2.831.53%
  • cosmosCosmos(ATOM)$4.842.40%