The company emphasizes double-digit SaaS growth, global expansion and… launching its new one agentic AI platform as industry leaders gather in Orlando
BOSTON, April 27, 2026 /PRNewswire/ — Duck Creek Technologiesthe intelligent core of insurance starts today Formation ’26: Agents of innovationits flagship user conference, as the company builds strong momentum into the first half of fiscal 2026, marked by double-digit year-over-year SaaS ARR growth, fueled by new logos and expanding its global customer base.
Duck Creek’s strong start to fiscal 2026 reflects this demand, with double-digit new customers and expansions of existing customers across its core, specialty and AI-powered solutions. Adoption of Duck Creek’s intelligent cloud continues to expand globally. Insurers select Duck Creek for its depth of business, including policy, billing, claims, rating, loss control, reinsurance, distribution management and payment solutions to deliver faster, more accurate service and maintain regulatory compliance.
“We are expanding our leadership in insurance technology with more than 370 customers worldwide, including 33 of the 50 largest North American insurers,” said Hardeep Gulati, Chief Executive Officer of Duck Creek. “Insurers modernizing their core systems want to get more out of their technology. They need a trusted partner like Duck Creek with proven business scale and speed-to-value to help them achieve profitable impact and growth. At Formation, we are excited to announce our new agent platform that will help further improve combined ratios for insurers with more than $150 billion in premiums flowing through Duck Creek annually.”
Formation ’26 will bring together more than 800 insurance professionals, ecosystem partners and industry leaders to explore how technology is transforming the insurance lifecycle. The event underlines the growing market demand for intelligent, cloud-native platforms that enable insurers to accelerate cloud migration and product development and automate key insurance workflows to accelerate decision making and improve operational agility. A highlight of the event will be Duck Creek unveiling its agentic AI platform and presenting live demonstrations of agentic applications and agents.
Formation ’26 will feature a distinguished line-up of guest speakers joining Gulati during his keynote, including Stephen Lord, Global CIO of AXIS Capital, and Monti Saroya, Senior Managing Director and Co-Head of the Flagship Fund at Vista Equity Partners. Together they will share perspectives on large-scale transformation, AI adoption and the future of insurance agents.
The conference will also include a customer panel, moderated by Chief Operating Officer Chris McCloskey, with leaders from Core Specialty, Europ Assistance and Arbella Insurance, who will discuss their transformation journeys and business results achieved through modern core systems. An analyst panel led by SVP Sales William Magowan will bring together experts from AM Best, Celent and Datos Insights to provide an external view of market trends and innovation benchmarks.
Customer momentum
- Miller’s Mutual Insurance has continued its modernization strategy with Duck Creek OnDemand, implementing Policy, Billing, and Reinsurance Clarity to modernize its core systems and support continued growth in the multifamily residential insurance market.
- Anker Group Management Inc. partnered with Duck Creek to modernize insurance payments infrastructure, enabling streamlined billing processes and improved digital payment experiences for policyholders.
- Frankenmuth Insurance has introduced Duck Creek OnDemand Distribution Management to transform the way it manages agencies and producers, increasing visibility, improving operational efficiency and strengthening collaboration across its distribution network.
- Indigo Insurance turned to Duck Creek OnDemand to accelerate its modernization strategy and support rapid growth, providing a scalable cloud-based core platform designed to bring new products to market faster.
- Encova insurance went live with an upgraded Duck Creek OnDemand Distribution Management system, unifying agency operations across all industries, streamlining onboarding and improving the overall agent experience.
- New Zealand Medical Insurance Company (MAS) has selected Duck Creek’s full suite of core solutions, delivered through OnDemand, to modernize its property and casualty insurance operations, improve member experiences and support broader digital and data-driven transformation.
- Country-wide insurance has selected Duck Creek Clarity to strengthen its data and analytics capabilities, enable real-time insights and prepare for the upcoming OnDemand go-live with Active Delivery.
- Fortegra has selected Duck Creek Reinsurance and Duck Creek Clarity to modernize its financial operations, improve portfolio transparency and support continued growth across products, geographies and distribution models.
- Duck Creek has acquired more than a dozen additional new customer contacts on both commercial specialty and personal levels.
Industry recognition
About Duck Creek
Duck Creek is the intelligent core that leading insurers want to build on. Purpose-built for property and casualty and general insurance, Duck Creek unifies the entire insurance lifecycle on one platform with a single data base. As an agent platform, it connects information across underwriting, policy, billing, claims and payment workflows where decisions are made and compliance is non-negotiable. With Duck Creek, carriers can launch products faster, adapt quickly to change, and grow with precision and confidence. Solutions are available individually or as a full suite through Duck Creek OnDemand. Visithttp://www.duckcreek.comand follow Duck CreekLinkedInAndX.
Media contacts:
Marianne Dempsey/Tara Stred
duckcreek@threeringsinc.com
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