The following is a guest post of Susannah Evans” IBC -product leader on Pechain Foundation.
The future of the internet is promising, and there is no doubt that blockchain and web3 technologies are at the forefront of this innovation, promising decentralization, safety and financial sovereignty. Despite all his claims, however, the mass acceptance of technology still remains elusive. The primary culprit? A bad user experience. Although interoperability protocols have been considerably improved, the process of moving assets and interaction between multiple chains is still too complex for institutional and everyday users.
The recent interoperability report 2024 emphasizes that the biggest challenge for adoption users encounter high frictions when they navigate blockchain ecosystems. From today, users must manage multiple portfolios, manually sign countless transactions and navigate complexities in identifying the optimum route for transferring assets between chains. These inefficiencies have forced users in ecosystem silos instead of encouraging them to explore more cross-chain interactions.
When comparing the web2 experience with that of Web3, the difference is day and night. Take traditional financial transactions as an example. There is still a lot of complexity in web2, but Web2 is simply better at hiding it, which means that users can navigate in this space without thinking about the backend. For example, when sending money via a payment app, users do not have to worry about bank fencing, message protocols or various clearing mechanisms. Web3, for comparison, lays too much of this burden for users, making it essential for them to understand the backend and to force them to tackle complex transact fees, security risks and token management systems. So far, this has been fine for an audience of crypto enthusiasts who want to understand the technology on which they operate. However, since the web3 -eco system seems to be scaling to a global user base, the industry must reconsider this user experience to fascinate the attention of the laymen that has no earlier handling with blockchain.
The growing pins of interoperability – what prevents web3 from becoming mainstream?
It is not to be denied that interoperability solve some technical limitations of blockchain technology. For users, however, the experience still leaves much to be desired. Recent data indicated that more than 85 million people worldwide use blockchain portfolios. Despite the growing acceptance, however, the challenge of wallet fragmentation remains a striking issue. In contrast to Web2, where a single login offers access to multiple services, Blockchain requires users to maintain different portfolios for different ecosystems. This makes cross-chain interactions meticulous, because the experience of switching between multiple portfolios is neither intuitive nor seamless.
Managing portfolios on chains remains an important point of friction for users. Although transaction batching has reduced the burden of multi-records, users still often have to change portfolios when they communicate on different block chains. This process is not only meticulous, but also increases the chance of human errors – such as accidentally approving the wrong contract or sending assets to an incorrect address – leading to a potential loss of funds. Seamless interoperability should mean that users can move assets and communicate about chains without constantly having to change portfolios or navigate complex approval processes that are still manual.
Security problems more difficult for Web3 acceptance. With a total of $ 2.7 billion lost in cross-chain bridge exploits from July 2021 to August 2024 alone, it should be no surprise that many users hesitate to relocate assets about block chains due to fear of hacks or transaction errors. If a single error can lead to permanent power loss, it is no surprise that even experienced users remain careful when entering into cross-chain transactions. Although considerable steps have been made when tackling these challenges, it is essential that interoperability solutions are factor in differences between chains to build trust and to guarantee safety, reliability and a seamless experience for everyday users.
Soles -based Bridging: A new approach to UX
One of the emerging solutions for the crisis of the blockchain’s user experience is to bridge intentical/solution -based bridging. These protocols work as a form of chain abstraction and work on an “intention” or a specific goal that a user wants to achieve in a chain, for example, to exchange tokens between two chains without the need to navigate the complexities of the cross-chain itself. Instead of selecting a bridge, signing multiple transactions manually and then checking the process until the transaction is completed, users are simply needed to define their intention and automated solkers perform the action in the most efficient way. On intention-based chain straction solutions, an ever-popular architecture, where many components-based products may come together as puzzle pieces to gradually shape the final form of chain abstraction.
For example, if a user wants to exchange ETH on Ethereum for USDC on Solana, a solution-based protocol has the option to identify the best route, to coordinate all necessary approvals and then complete the transaction without the user being obliged to make technical decisions. This drastically reduces the high level of friction users with which users are confronted and improves security by minimizing errors due to manual interventions.
Intent-oriented/solution-based bridges protocols are not only about simplifying transactions; They are also about making web3 interactions that feel so flexible as traditional Web2 experiences. With these solution -based protocols that handle tasks, such as route optimization and version, users no longer have to worry about the underlying infrastructure because they simply get their desired results.
Making the web3 backend invisible: are chain abstraction and zkps the solution?
To achieve a phase of massive acceptance, the underlying complexities that users are currently navigating must be eliminated. Although solar-based bridging protocols improve interoperability of the cross-chain, chain abstraction and zero knowledge certificates can be implemented in many other ways to make the overall web3 UX better. Although chain abstraction feels blockchain interactions seamlessly, so that everyday users can deal with Dapps without worrying about the underlying infrastructure, Zero-Knowledge Proofs (ZKPS) make the verification of information possible without revealing the information themselves, making individuals and organizations certain that their information is safe. These technologies eliminate the need for users to change networks, change assets or manage different token standards. Moreover, these progress blockchain technology move further than just technical innovation and to a system that simply works well. If it was not already clear, it should now be that the most successful technology is not the most complex – instead it is the one who does not even realize that they use. This is reflected in the popularity of these technologies, which are already grip.
The Web3 industry has spent years and looking for important resources in search of solutions to improve scalability, security and interoperability, together with building trust. It is now time to clear the developing needs of users and to make this pathbreaking technology accessible to everyday users. If the web3 -eco system really wants the next billion users on board, it is time for the user experience to become an important priority and the focus shifts from just building infrastructure.
It cannot be said in clearer words – user experience is the key to regular adoption. Solutions such as solar-based bridging protocols, chain abstraction and zero knowledge destinations are a fundamental shift in how users begin to interact with different block chains. By giving priority to these innovations, the Web3 ecosystem is on a path where the future of Web3 becomes as seamless as what we all expect with Web2. After all, a billion users will not use a blockchain technology because of what it can do – it will only see regular adoption when individuals can handle it without even thinking about it.
